Quality Policy of Year 2023

We provide the stable high-quality products and gain trust from all our customers.

Objective Target of Year 2023

  1. Customer Claim defect : ≤ 0 PPM
    Customer HATC GQI  ≤ 30 point
    Problem A Rank : 0 Case
    Customer NMT: Domestic & Export ≤ 38.0 PPM
    Customer IMCT: ≤ 2.0 PPM
    Quality Evaluation Score: 100%
    Delivery Evaluation Score: 100%
    Customer MMTh: ≤ 2.9 PPM
    Customer TCSAT: ≤ 500 PPM
    Customer TMT: ≤ 0.65 PPM
    Functional A Rank defect : 0 Case
  2. Customer Warranty Claim
    Customer Nissan: Warranty Claim (SP-3MIS) ≤ 39 IPM
    Customer MMTh: Warranty Claim (SP-3MIS) ≤ 6.4 IPM
    Customer TMT: Warranty Claim (36MIS) ≤ 11.2 PPM
  3. Service Campaign / Field Claim / Serious Claim : Zero Cases
  4. Mistake Delivery: Zero Cases
  5. Delivery On-time: 100%
  6. In process Defect : ≤ 20 PPM
  7. Incoming Defect : ≤ 3 PPM
  8. Customer Evaluation score : 100%